FAQs

What do you mean by guaranteed mobile phone contracts?

In essence, guaranteed mobile phone contracts give a person with a poor credit rating the guarantee of being approved. Unlike other types of contracts where credit checks play a huge role in the determination of approval or rejection, guaranteed contracts are on another level. You are essentially almost guaranteed of an approval as credit checks do not play a part.

I have a history of arrears and defaults. Can I still get approved?

Even if you have a history of arrears, you can still apply and get approved for a guaranteed phone contract. Your credit score should not be the reason as to why you should desist from applying for a phone contract. However, depending on your history of defaults, we might be forced to ask you to pay deposit upfront.

Is it true that you do not perform credit checks?

According to the UK laws, performing credit checks are mandatory. However, what we can promise you is that the results of the credit checks do not in any way inform approval or rejection. We simply use the results to hook you up with the most viable guaranteed contract package. You therefore do not have to worry about the status of your credit score.

How do I go about the process of applying for guaranteed mobile contracts?

Applying for guaranteed contracts is as simple as taking a walk in the park. You simply need to be a citizen of the United Kingdom, be a person of sound mind who is over the age of 18 years and provide proof that you receive a regular income. Once you have met this basic requirements, the next thing is to simply make an application with us and after due process we shall approve your application.

Can I apply for the latest newly released phone in the market?

We encourage you to apply for any kind of phone you so wish. However, considering that guaranteed contracts are for individuals with a poor credit rating we require you to at least pay a deposit upfront before we can consider you for a high end handset.

Any refurbished phones on your radar?

We understand that the capabilities of our customers are different. Not everyone can be on the same footing financially and neither can they have the same tastes nor the same preference. As such, you are free to apply for either a new or brand new phone as you deem fit.

What are some of the reasons my application might be declined?

While you have the guarantee of approval when applying for guaranteed contracts, there are cases where our hands might be tied and as such reject you application. For one, we cannot approve your application if you application form is laden with errors of omission and commission. Secondly, providing information that is not factual is without a doubt grounds for rejection. Thirdly, willful provision of false information will lead to automatic rejection.

Can guaranteed mobile phone contracts help improve my credit score?

Yes. The aim of guaranteed phone contracts is not to simply accord you a phone contract but rather to help you improve your already tattered credit score. The secret is in ensuring that you meet your monthly obligations on time without defaulting. Doing this over time will gradually improve your credit score.

What mobile phones do you have on offer?

We have all types of mobile phones you can think of. Do you have a preference for android phones such as HTC, Huawei or even Samsung galaxy phones? Do you have a preference for an iPhone? Well, you are free to choose whatever phone interests you. However, high end phones require a deposit prior to approval.